Please note that persons under the age of 18 are not permitted to subscribe and/or order products from De Agostini without the explicit consent of a parent or responsible adult.
How we collect and use your personal information:
Unless you wish to subscribe to a particular service or any promotional offers, you will not be asked to provide any personal information on the Website.
However, where you wish to subscribe for an offer, purchase a product, join the online community or view exclusive content you may be asked to provide the following information: Title - Surname - address – email – payment details and any other information which we deem necessary in order to facilitate your order or grant you access to exclusive content. The collection of this information is necessary so that De Agostini and its authorised data processors can process and complete your product order or grant you access to exclusive content. In addition, we may use your information in aggregate form (so that your individual details are not identifiable) for the purpose of creating statistical marketing information and aiding strategic development.
Where you have provided information as indicated above, please don’t forget to let us know if any of your details change as otherwise we may be unable to continue to fulfil your order and/or maintain our service to you.
We may also wish to use your information so that we can contact you with details about De Agostini and/or its products. If you would rather NOT receive these offers, simply contact us by sending us an email, calling us or writing to us.
In addition, we may wish to disclose your information to business partners and/or third party reputable companies who would like to inform you of their products and services which may be of interest to you. If you do NOT wish to receive information from third party companies, then please contact us by sending us an email, calling us or writing to us using the contact details set out below.
How are your payment details protected?
To process subscriptions, we utilise industry-standard Secure Sockets Layer (SSL) technology to allow for the encryption of potentially sensitive information. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. In addition, it is important for you to protect against unauthorised access to your subscription account and to your computer and so please ensure that you have signed off when using a shared computer.
For all Customer Service queries, please consult our knowledge base found in the ‘contact us’ link within the footer of every page.