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FREQUENTLY ASKED QUESTIONS / Digital Editions

With regards to Digital Editions, De Agostini has introduced this service as an optional extra to complement your postal subscription. This has merited considerable investment within De Agostini Publishing in terms of both rights clearance, and the provision of a digital edition platform that is available across all countries where we publish. As such, De Agostini have applied a small charge on each issue to cover this investment, with a view to offering this additional service to all our customers on future publications.

You can easily get access to the digital version of your magazines by downloading the app De Agostini Digital Editions for iOS
or Android.
Once you've logged in, you can download the first issue of the collection into your library straightaway.
You can download further issues as soon as they become available within your subscrption.

After taking out your subscription, downloading the app in the app store and loging in, you should then be able to access the content on all the following devices: iPad, iPhone, Android smartphones and tablets).
If your device is not compatible, we are currently working on a web version which we will have available shortly.
Please check back on a regular basis for updates on this platform.

For suggestion or help with technical problems, send an email to customercare@deagostini.co.uk

Please provide the following information so that we can deal with your enquiry as quickly as possible:
- your Customer Code
- the email used for your subscription
- the title of the collection you have subscribed to